Delivery Policy

We aim to deliver your order quickly and safely.

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next working day.

Lagos: 1–3 business days
Other Nigerian States: 2–5 business days
International Orders: 7–14 business days

Delivery times may vary depending on courier services and location.

Shipping costs are calculated at checkout depending on your delivery location.

Once your order has been shipped, you will receive a tracking update via email or WhatsApp.

If a delivery fails due to incorrect address or unreachable phone number, the customer may be responsible for additional delivery charges.

If you have any questions about your delivery, please contact us:

Email: support@xcixstore.com
WhatsApp: +27 65 659 5718

Country/region